Privacy Policy

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Effective Date: June 10, 2025
Website Owner: The My Home in KW Group
Brokerage: Royal LePage Wolle Realty, Brokerage
Province: Ontario, Canada

At The My Home in KW Group at Royal LePage Wolle Realty, Brokerage (“we”, “us”, or “our”), we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or communicate with our team.

1. Information We Collect

We may collect the following types of personal information, either directly from you or automatically through your use of the website:

  • Full name
  • Email address
  • Phone number
  • Mailing address (including city, province, and postal code)
  • IP address and browser/device information
  • Gender and birthday (if voluntarily provided)
  • Social media profile links or personal website URLs
  • Any details you submit via contact forms, newsletter signups, registration forms, or surveys

We may also collect non-personally identifiable information such as your browsing behavior, time spent on pages, and referral sources through analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Connect you with licensed real estate professionals
  • Respond to inquiries, appointment requests, or service feedback
  • Send newsletters, market updates, listings, or event invitations (with your consent)
  • Improve our website functionality and user experience
  • Conduct internal marketing analysis and reporting
  • Fulfill legal obligations and comply with regulatory requirements

By submitting your information, you consent to be contacted by email, phone, or SMS, in accordance with Canada’s Anti-Spam Legislation (CASL). You can withdraw this consent at any time.

3. Data Security

We implement a combination of administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, use, or disclosure. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data.

4. Cookies and Web Analytics

Our website uses cookies and similar tracking tools to:

  • Analyze website traffic and usage
  • Store your preferences and optimize your experience
  • Identify which pages are most helpful or need improvement

You may choose to disable cookies through your browser settings; however, this may affect the functionality of some features on our website.

Our website may include links to other websites for your convenience or reference. Once you leave our site, we are not responsible for the protection or privacy of any information you provide to those third-party sites. Please review their respective privacy policies before sharing any data.

6. GDPR Notice (For EU Residents)

While our services are intended for Canadian residents, EU residents who use our site acknowledge and consent to:

  • The collection and processing of their data outside of the European Union
  • The use of their personal data in accordance with this Privacy Policy

If you are an EU resident and do not consent, please refrain from using our website or submit a data request (see Section 11).

7. CCPA Notice (For California Residents)

We comply with the California Consumer Privacy Act (CCPA). If you are a California resident, you may request to:

  • Access the categories and specific pieces of personal information we have collected
  • Request the deletion of your personal information (with some exceptions)
  • Understand whether your information has been shared and with whom
  • Opt out of any future sale of your data (Note: we do not sell personal data)

To exercise your rights under CCPA, please email: privacy@myhomeinkw.com

8. Sharing of Personal Information

We do not sell or rent your personal data. We may share your information only with:

  • Licensed real estate agents or partner service providers assisting in your request
  • Third-party vendors that provide marketing, IT, analytics, or communication services
  • Government or regulatory authorities when required by law

All third-party partners are bound by confidentiality obligations and are only authorized to use the data for the specific services they provide to us.

9. Your Rights and Opt-Out Options

You have the right to:

  • Opt out of marketing emails by clicking the “unsubscribe” link at the bottom of any email
  • Opt out of promotional calls or texts by contacting us directly
  • Request access, correction, or deletion of your data at any time

To exercise your rights or request changes to your information, contact us using the information in Section 11. We will respond within a reasonable timeframe and in compliance with applicable laws.

10. Updates to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, technology, or our practices. The effective date at the top of the policy indicates when it was last revised. Continued use of our website constitutes your acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact:

The My Home in KW Group at Royal LePage Wolle Realty, Brokerage
71 Weber Street East
Kitchener ON
N2H 1C6

Email: privacy@myhomeinkw.com
Phone: 519-578-7300

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